ࡱ> QSP#` bjbj5G5G 5*W-W-}) 8B ,n 4>l ]>_>_>_>_>_>_>$J@hBp>> h>  ]>>90< NV j:$=>0>:"C "CH<"C< hJ< >>(d>d   Mount San Antonio College Department/Unit: Instructional Support (ESL) Contact: Margaret Teske Facilitator: M.Teske Recorded by SLOs/AUOs Team Coordinator: Jemma Blake-Judd __________________________________ Administrative Unit Objectives (AUOs) Assessment Model: The purpose of this assessment process is to improve the units service. College Mission: It is the mission of 91ֱ: To provided accessible and affordable quality learning opportunities in response to the needs and interest of individuals and organizations. To provide quality transfer, career, and lifelong learning programs that prepare students with the knowledge and sills needed for success in an interconnected world. To advance the State and regions economic growth and global competitiveness through education, training and services that contribute to continuous workforce improvement. Mission & GoalsIntended Objectives 3-17-05Means of Assessment and Criteria for Success 9-28-05Summary of Data Collected 1-31-06Use of Results  Department Mission: The ESL Department helps limited English speakers gain the English language and cultural skills needed to achieve their goals, including community involvement, career advancement, and higher education. Team Mission: The ESL Instructional Support Team facilitates ESL classroom instruction by providing quality support, training, and resources. . The ESL Instructional Support Team will increase the application of knowledge and skills learned by development training. . Training improvement will be assessed by a survey after each workshop. Attendees will rate their competency with a short yes/no satisfaction survey. A minimum of 2 surveys will be completed per semester and will be administered, collated and analyzed by the I.S. team. 90% will give a positive response on at least 3 out of 7 questions. Excel charts of survey results show a high degree of satisfaction (88%) with workshop content. Suggestions for new workshops include: Excel Grade charts (for staff) Internet and typing (for students).  We will continue to offer workshops based on the positive survey results.     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