IT Help Desk
The Mt. 91直播 IT Help Desk is your primary contact to request assistance with all of your technology needs. We are ready to handle a wide range of calls related to hardware (PCs, Macs, printers), software (Microsoft Office, Adobe), and specialized applications used at Mt. 91直播 (Banner, Canvas, Argos, OnBase).
You can contact the IT Help Desk via online self-service portal (), via email to helpdesk@mtsac.edu, and by phone at extension 4357 (HELP) from an on-campus phone or (909) 274-4357 (HELP) when calling from off campus. For urgent issues, please call the IT Help Desk.
The Help Desk is also your primary contact to follow up on open issues (please have your ticket number available), to schedule installations or moves, or request access to additional Mt. 91直播 IT services.
IT Help Desk Support Hours
- Phone support hours: Monday - Thursday: 7:30 a.m. to 10:00 p.m., Friday 7:30 a.m. to 7:00 p.m. at (909) 274-4357
Password Reset
Forgot your password? You can reset it via personal email. Go to the login page at /portal and click on "". Input only your Mt. 91直播 Portal username (e.g. jmountie19), NOT your email address (e.g. jmountie19@student.mtsac.edu) and click "Submit" to "Recover with Mail." Please check your personal (non-Mt. 91直播) email account for password reset instructions.
Faculty and Staff Outlook Web Email
- To connect to your email from a remote location, open a browser and login to the Portal at /portal, then click on 鈥淥ffice 365鈥� in the upper right corner of the screen.
- You can also log in to office.com and use your portal username + "@mtsac.edu" (e.g. "jmountie19@mtsac.edu").
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Don't forget to log out!
Suspicious email: Mt. 91直播 will NEVER ask for your username or password. PERIOD! If you receive an email requesting your username and password, even if it appears to be legitimate and from Mt. 91直播 IT, admissions, or any other department, DO NOT RESPOND. Report the email to IT immediately, and delete it.
Student Laptop and WiFi Internet Hotspot Loan Information
Students: Request a loaner laptop and assistance with Internet Connections via the Laptop Loan 91直播.